Knowledge Base

Setting up Webmail email for Outlook

UPDATED: Feb 6, 2018


1 ) - Open Outlook (versions of Outlook don’t vary much in webmail configure)


2 ) - From “File” click on “Add Accounts” button to start


3 ) - Next, select “Manually configure server settings or additional server types”, then press “Next


4 ) - Choose “Internet E-mail”, then “Next


5 ) - A new window will appear, in which you fill in all the information required according to connect Outlook to your Webmail account :

  • In “Username” tab, enter your webmail Address: username@domainname.com
     
  • From “Password” tab, enter your own password
     
  • In “Incoming Mail Server”, enter your “mail.domainname.com”
     
  • From “Outgoing Mail Server”, enter your “mail.domainname.com”
     
  • Click on “More Settings


     

6 ) - From “Outgoing Server” tab, check on the box “My outgoing server requires authentication
 

7 ) - Select either IMAP or POP3 as your mail retrieval protocol.

  • IMAP Port: 993   ( NOTE: You should choose IMAP if you will be accessing your email from multiple devices. )
     
  • POP3 Port: 995  ( NOTE: Choose the POP3 button, if you will be accessing your email from a single device. )

 

8 ) - SMTP Port: 465


9 ) - Make certain to use " Secure SSL/TLS Settings "


10 ) - Press “OK” to save the settings


11 ) - Finally, press “Yes” when asked “Do you want to continue using this server


12 ) - Click on “Test Account Settings” to verify your steps


13 ) - On “Test Account Settings” bar, you will find that “status” is marked “completed” for both “Log onto incoming mail server POP3” and “Send test email message” which means the process is done and tested.


14 ) - This is your chance to review the information you’ve entered so far to make sure it’s correct. If you need to make any changes, click the Back button to return to the window you want to revise.

 

15 ) - Click the Finish button.
 


 



TROUBLESHOOT TIP : If you have trouble sending a message, it’s possible your Internet Service Provider (ISP) is blocking the default port 25. To fix this problem, take the following additional steps:
 

  • From the top menu, select the Tools / Account Settings button.
     
  • Click the Outgoing Server (SMTP) link.
     
  • In the Port box, change the port number to 80.
     



IMPORTANT TO KNOW  :

 

  • IMAP email access coordinates between the server and your mail application. Messages that have been read/deleted/replied to will show up as such, both on the server and in the mail application. Also, this will leave copies of the emails on the server.
     

  • POP3 does not coordinate with the server. Messages marked as read/deleted/replied to in the mail application will not show up as such on the server. This means that future mail downloads with POP3 will show all messages as unread. Also, this will remove / delete the emails on the server as it is being downloaded onto your loal computer or device.
     

  • Outgoing mail is sent using SMTP.
     

  • We recommend using POP3 over SSL/TLS or IMAP over SSL/TLS since they provide increased security for your interactions with the remote mail server.


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